Customer Service
- 100% Guarantee
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We are as honest as the day is long and will disclose any defects in craftsmanship or materials that we find. Of course we are only human, and may miss something here or there. That's why we offer our 100% guarantee. We aren't happy until you are. We believe you should have an enjoyable shopping experience every time you shop. We guarantee our items will meet your satisfaction or your money back. If for any reason you are not satisfied, just send it back. It's that simple. No questions, no worries. 100% guaranteed. You can mail your package back to us at: Earring Fish, 7064 Raymond Road, Madison, WI 53719.
- Questions? Comments? Contact Us
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Email us at bigfish@earringfish.com
Or you can use postal mail at: Earring Fish, 7064 Raymond Road, Madison, WI 53719 - Privacy & Security
- We believe in respecting your privacy and will not sell, publish, or distribute your information to anyone, anywhere, anytime for any reason.
- Returns
- If you are unhappy with any product, simply return it for a no-questions-asked refund of the purchase price. You can mail your package back to us at: Earring Fish, 7064 Raymond Road, Madison, WI 53719. You do not need to use special packaging, and you do not need to send back the original packing materials, etc. Upon receipt of the returned item(s) your refund will be immediately made of the purchase price.
- Special Orders
- We have a huge inventory in stock of vintage jewelry items including necklaces, bracelets, earrings, pins, and lots. In fact, we have so much in inventory it's hard to keep it all listed online. And we're getting more all the time. So we just may have what you're looking for give as a gift, to match a certain outfit or what have you. Drop us an email to ask and we'll search the inventory for your special needs. If we don't have the item you are looking for, we can always put it on our shopping list, to keep an eye out for it and let you know if we do come across it at an auction or estate sale.
- Payments
- We accept credit cards via Paypal, and U.S. money orders made out to S. Berray and sent to us at EarringFish, 7064 Raymond Road, Madison, WI 53719. U.S. cash is sent at your own risk.